Privacy Policy
Derben Clove respects your privacy. This policy explains the types of information described in our existing privacy practices, how that information is used, and the circumstances in which it may be shared.
About Derben Clove & This Privacy Policy
Derben Clove (“us”, “we”, or “our”) operates derbenclove.com. We understand and respect the importance of maintaining your privacy.
This Privacy Policy describes how we collect, use and safeguard personal information when you visit our website, interact with the site, or make or attempt to make a purchase.
Collection of Personal & Device Information
When you visit our website, certain information about your device may be collected automatically. As described in our privacy practices, this can include information about your web browser, IP address, time zone and cookies installed on your device.
As you browse the site, information may also be collected about pages or products you view, websites or search terms that referred you to the site, and how you interact with the website. We refer to this type of automatically collected information as “Device Information.”
Cookies, Log Files, Web Beacons, Tags & Pixels
Our existing privacy practices describe the use of technologies that may collect Device Information, including:
- Cookies: data files placed on a device or computer, often containing an anonymous unique identifier.
- Log files: records of actions occurring on the site that may include IP address, browser type, internet service provider, referring or exit pages, and date/time stamps.
- Web beacons, tags and pixels: electronic technologies used to record information about how the site is browsed or interacted with.
Browser settings can generally be used to manage or disable cookies. Disabling some cookies may affect certain website functionality.
Order Information
When you make or attempt to make a purchase through our website, information necessary to process the transaction may be collected. This can include your name, billing address, shipping address, payment-related information, email address and phone number. We refer to this as “Order Information.”
Where comments or similar submissions are available on the site, information entered into the relevant form, along with information such as IP address and browser user-agent data, may be used for purposes including spam detection.
How We Use Order Information
Order Information is generally used to fulfil orders placed through the site, including processing transactions, arranging shipping and providing invoices or order confirmations.
It may also be used to communicate with you, screen orders for potential risk or fraud, and, where consistent with preferences you have shared with us, provide information or advertising relating to our products or services.
For information relating to delivery and returns, please review our Shipping & Delivery Policy and Return & Refund Policy.
Sharing Your Personal Information
Personal Information may be shared where necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information, or otherwise protect our rights.
Information may also necessarily be processed in connection with operating the website and fulfilling customer orders, such as payment processing and arranging shipment, as described by the purposes in this policy.
Your Rights
If you are a European resident, our existing policy states that you may have the right to access personal information we hold about you and ask that your personal information be corrected, updated or deleted.
If you would like to make a privacy-related request, please contact us using the details below. Any request remains subject to applicable legal requirements and obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.
The most current version of the Privacy Policy will be available on this page.
Related Website Policies
Your use of the Derben Clove website and online store is also subject to our Terms & Conditions. Purchases may additionally be subject to our Shipping & Delivery Policy and Return & Refund Policy.
Contact Us About Privacy
For more information about our privacy practices, questions about this Privacy Policy, or a privacy-related request or complaint, please contact us at support@derbenclove.com.
You may also contact us through WhatsApp at +91-8373901212 or use our Contact Us page.